PRIVACY POLICY

 

Last Updated: 2025

Sahamithra Charitable Foundation is committed to protecting the privacy and personal information of all beneficiaries, donors, volunteers, and visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name
  • Contact number
  • Email address
  • Address
  • Identification details (only when required for assistance verification)

1.2 Donation Information

  • Payment details provided voluntarily
  • Donation amount and mode of payment
  • Transaction records for transparency and compliance

1.3 Beneficiary Information

  • Medical documents
  • Financial status details
  • Case history required for support verification

1.4 Automatically Collected Information

When you interact with our platforms, basic technical information may be collected such as:

  • Device details
  • Browser type
  • Interaction data (for analytics and improvement)

2. How We Use Your Information

Your information may be used for:

  • Processing and verifying requests for medical or welfare assistance
  • Maintaining donor records and issuing receipts
  • Communicating updates, acknowledgements, or important notices
  • Enhancing our services and ensuring transparency
  • Legal or regulatory compliance
  • Preventing fraud, misuse, or unauthorized activities

3. Information Sharing

We do not sell, rent, or trade your personal information.

Information may only be shared with:

  • Medical institutions or support partners (with your consent)
  • Government authorities when legally required
  • Authorized volunteers or staff for case verification
  • Payment gateways solely for donation processing

All partners are required to maintain strict confidentiality.

4. Data Security

We take reasonable administrative and technical measures to protect your data from:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no digital storage or transmission method is 100% secure. We work continuously to enhance data safety.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Ask us to delete your data (subject to legal obligations)
  • Withdraw consent for communication

Requests can be submitted using the contact information below.

6. Data Retention

We retain personal information only as long as necessary for:

  • Legal requirements
  • Donation records
  • Audit and compliance
  • Assistance verification and follow-up

After this period, data is securely deleted or anonymized.

7. Cookies & Tracking Technologies

If our platforms use cookies, they are only for:

  • Improving user experience
  • Saving preferences
  • Analytical reporting

You can disable cookies through your browser settings.

8. Third-Party Services

Our services may integrate with third-party tools such as:

  • Payment gateways
  • Communication services
  • Analytics tools

These parties have their own privacy policies, and we encourage you to review them.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental or guardian consent.

10. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be reflected with a revised “Last Updated” date.

11. Contact Us

If you have questions, concerns, or requests about this Privacy Policy, please reach out to:

Contact
Sahamithra Charitable Foundation
Cheladu P. O
Cheladu, Kothamangalam
Pin: 686681, Ernakulam

📞 +91 9946354508
🌐 sahamithra.com